The World Economic Forum (WEF) is dedicated to improving the state of the world. In particular, it organizes events to connect players from different sectors (multinationals, public institutions, international organizations, etc.) and create synergies around key themes. Facilitating interactions between these actors is at the heart of THE FORUM’S activity. To train employees to create favorable conditions for the emergence of innovative initiatives, the WEF called on eSkills to develop a training module on interaction excellence.